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Elmer reported this problem on August 18, 2009 16:20.
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How do I adjust screen resolution?
Unable to adjust screen resolution
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Inappropriate?Hello Elmer,
thank you for contacting us and working with one of our customer delight reps to resolve this issue. I wanted to share the results with our community forum just in case others may run into the problem.
When going into our applications the resolution of the screen will change to 800 x 600 pixels. What this basically means is that images on the screen are displayed differently. Many new displays have a “default” resolution that is used when you are using Windows or a Mac.
When you are not in this “default” mode you may get a message on your screen telling you that you are not in the optimal screen resolution. Normally it will tell you what button to push on the front of the monitor so that the message will no longer come up.
Thank you,
David Schupner
Technical Support Customer Delight
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