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Ted Potter reported this problem on August 21, 2009 14:25.
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JP Connelly Supervisor, Customer Delight
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Not enough memory
Good Morning I recently purchased the insight DriveSharp program. When I tried to install it on my Compaq Presario 061 with 512 MB of memory and 162.52 GB of available Hard Disk space I was told I didn't have enough memory. My registration code is xxx-xxx-xxx-xxx. What do i do now? Thanks in advance for your assistance. Theodore W. Potter
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Inappropriate?Hi Ted,
I am sorry that you experienced this problem. The problem is most likely with your computer configuration. We will send you a version of the program that will not check for the amount of RAM (memory) on your computer and will successfully allow you to install. You will receive a new CD within 7 to 10 business days.
I’m highly confident that this will resolve the issue.
EMPLOYEE
