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How do I edit name successfully?

I tried to edit my user name unsuccessfully, and now, I get the message "Director Player Error" " "Cast member not found". This is a hard halt, and I have to exit via the Windows task manager. I tried to uninstall, then reinstall, but with no success - Help!
Robsie
 
sad I’m deeply upset
Inappropriate?
1 person has this problem

The company marked this problem solved.


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